Owner’s Kate & Emma have established Freshwater Paws. Your dog's favourite store. Bringing the elements of the sand, surf & effortless beachside lifestyle into providing the most high-end experience for you dog.
With calm & force-free grooming, behaviour and training-based dog daycare & Amy’s puppy pre-school onsite, we will be your dog’s companion throughout their entire journey.
With industry experience spanning over 30 years, we have curated a space that your dog will look forward to spending time in.
We provide a range of professional services designed to meet the unique needs of your pets. With a dedicated and experienced team, we ensure your pets receive the care and attention they deserve. Whether it's grooming, daycare, or specialized training, our goal is to create a safe, fun, and comfortable experience for every furry guest. Trust us to keep your pets happy, healthy, and well cared for.
Trustindex verifies that the original source of the review is Google.
We are very grateful for the professional kind service provided by Emma and Kate at Freshwater Paws. We needed a local place to get to get to easily and Chewy can be a timid dog but the team take time and care every visit. Highly recommend.
Posted on Google
Julia b
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I am so impressed with the way my cavoodle named Gizmo came out of your shop so happy, calm, fluffy and clean.
I cannot thank you enough Kate, you have a lovely manner and clearly care about animals ❤️
My first interaction was 2 weeks ago when I came in to buy a bowtie which you had in stock, then we spoke about grooming.
Your knowledge and the time you spent explaining the process was excellent customer service and I went home understanding so much more.
You did a fantastic job and I have already booked gizmo in again.
So a big THANK YOU to you and your staff.
Posted on Google
Angela A
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Thank you, Emma, for always giving our Gracie girl so much love and attention during her daycare visits! We can tell she absolutely adores her time with you. Her new grooming looks fantastic, and she smells so fresh and clean — we couldn’t be happier! It’s such a comfort knowing she’s in such caring hands.
Posted on Google
Julia S
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I have 2 Samoyeds and I will drive 50 mins to get them groomed by Kate. The dogs love her and she is so gentle. Their groom requires a lot of patience and skill to keep their undercoat mat free and Kate does such a brilliant job. I always look forward to them having their groom here because they smell soo good and their coat is luscious
Posted on Google
Daisy L
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Freshwater Paws is a rare gem in the pet care world, where the wellbeing of your dog is the true priority—not profit. Kate and Emma aren’t just incredibly skilled and knowledgeable—they genuinely care. From the moment you walk through the door, it’s clear that this business exists because of their deep love for animals, not to push products or turn a quick buck.
What truly sets them apart is their unwavering commitment to doing what’s right for your dog. Whether it’s offering thoughtful grooming tailored to your pet’s unique needs, or sharing honest advice that might not always be the most “commercially” advantageous—your dog’s health, comfort, and happiness come first. They’ve helped me not only maintain my pup’s full poodle clip to perfection, but also supported me with advice through the ups and downs of raising an 6 month old puppy.
If you’re looking for a grooming experience where compassion, care, and expertise outweigh commercial interests, Freshwater Paws is the place to go. Book with Kate—you’ll be glad you did, and so will your dog.
Posted on Google
Danielle L
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Incredible care and loved the outcome.
Posted on Google
Emily C
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We had the most amazing experience with Kate and Emma at Freshwater Paws! They recently groomed our 15-week-old golden retriever puppy, Dorothy, and we couldn’t be more impressed.
Dorothy is a confident and excitable pup who definitely made the task a tricky one, but Kate and Emma were incredibly kind, patient, and calm throughout the whole process. It was her very first groom, and they guided her, and us, through it so gently and positively. She came out looking absolutely adorable and so happy—it’s clear she felt safe and cared for. We’re so grateful to have found such a fabulous team. Freshwater Paws is a true gem. Highly recommend!
Posted on Google
Bonnie R
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We have been sending our dog to Kate since we brought her home from the breeder. Once I realised how full on the grooming reqs were, I found Kate, and she explained their ethos to me re introducing regular grooming from an early age, to reduce stress/anxiety with irregular visits.
I never thought I’d spend the money I do on a dog (and it’s coat), but my dog is not just a ‘dog’ she is a member of our family, and a constant source of joy.
It breaks my heart to see ppl comment negatively on this business and the amazing ladies who run it, because I know that Kate and Emma are (literally) a dogs best friend, and would only ever do what is right for THE DOG. They treat each dog, like they do their own.
I also want to highlight that they noticed an infection on my dog, that I had NO IDEA about, which required immediate attention (and I cuddle/sleep with my dog daily). I still feel guilty i hadn’t noticed.
If you love your dog, and care about what they experience when you’re not around, this is the place for them. Kate and Emma will ALWAYS put the dog’s experience over the owners desires (always communicated prior), IF it is in the best interest of the dog. Eg I have requested different grooms over the years, but i have also understood that the lack of upkeep on my part, was the reason they weren’t able to do the ‘Teddy bear’ groom.